Blood bottle shortage: The national blood bottle shortage persists with no further communication nationally. This will inevitably mean a backlog and longer waits to complete your routine care reviews. We will likely have to initiate a transition period back to normal care to prioritise patients with greatest need for monitoring.
GP Patient survey: Thank you to all our patients who completed the GP Patient survey. Despite the pandemic, this demonstrated an improvement in access and satisfaction in general with patient care. A big thanks to our staff in demonstrating commitment in quality during a very difficult time. You can access the results here
eCONSULT: Use of eCONSULTS is now 400% higher than pre-pandemic. While an excellent access tool, this is meaning our time to respond is lengthened. Patients should therefore AVOID using eCONSULT for any URGENT clinical presentation. For clinical safety reasons eCONSULTS are now only available during practice working hours.
Flu Covid Vaccinations: Flu clinics are delayed due to unforeseen road freight and customs challenges. This is affecting all general practices. We have ordered all flu vaccinations for eligible patients. We will both be inviting patients and providing ad-hoc drop in. Covid-19 vaccinations do not protect against influenza and all patients are advised to ensure they are fully vaccinated.
Covid-19 levels maintain high in Sefton. As per NHS rules all patients must continue to wear a mask in healthcare settings. We are still operating a mainly telephone appointment system. However if you think you need a face to face appointment please discuss this with our receptionists as we seek to ensure patients get the most appropriate appointment type for their presentation.
Methods in which you can contact us:
- Telephone 0151 526 1121. If your enquiry is not urgent please avoid calling between 8am-10am
- eCONSULT for routine advice. Due to increased open demand the turnaround for this is now 3 working days. Only submit one clinical problem per one eCONSULT
- E-mail SSCCG.n84025@nhs.net (Please note this should NOT be used for clinical queries or appointment requests. Clinical requests will be rejected and advised to call or submit an eCONSULT)
- Our doors are fully open from 10am. Before 10am please use the intercom.
- For COVID-19 advice go to 111 online or ring 111
- Letter boxes both sides of the building for forms or any repeat prescriptions, letters & sample.
- All prescriptions are sent electronically to pharmacies.
Thank you for your understanding at this difficult time. Please make use of our website for access to services and signposting.
