Westway Medical Centre

Welcome to our Website!

Westway Medical Centre is pleased to welcome you to the centre's website which aims to provide patients with a convenient way of finding out practice news and information 24 hours a day, seven days a week.  Read the full news story... 

 

Opening Times

The opening times below indicate when the Medical Centre reception is open and when the switchboard telephone service is in operation.

From Monday -  Friday, the switchboard operates from 8am. On a Wednesday, although the centre is open for appointments from 7am, the telephone switchboard does not operate until 8am.

On a Saturday, the centre is open for appointments which have been pre-booked. We now have a practice nurse available on Saturday mornings for pre-booked appointments.
The telephone service in operation is managed through the out-of-hours service.

Monday 8.00am - 6.30pm
Tuesday 8.00am - 6.30pm
Wednesday 8.00am - 6.30pm
Thursday 8.00am - 6.30pm
Friday 8.00am - 6.30pm

 

Saturday 8.00am - 12.00 noon*

**Appointments available 8.15am - 11.30am bookable in advance only

Sunday Closed  

Surgery Hours

The Medical Centre is open for appointments during the following hours. Please note: All consultations are by appointment only.

Monday 8.20am - 12.30pm 1.30am - 5.30pm
Tuesday 8.20am - 12.30pm 1.30am - 5.30pm
Wednesday 8.00am - 12.30pm 1.30am - 5.30pm
Thursday 8.20am - 12.30pm 1.30am - 5.30pm
Friday 8.20am - 12.30pm 1.30am - 5.30pm
Saturday 8.30am - 12.00 noon 

*Appointments bookable in advance only

Sunday Closed  

There is an early morning surgery from 7am which alternates between Monday, Wednesday and Thursday. 

If you are unable to attend for your appointment please advise the surgery giving as much notice as possible.

How to see your Doctor

Consultations are by appointment only and can be arranged by telephone or in person at reception. Telephone consultations can also be arranged.

For an emergency please dial 0151 526 1121

If you need to see a doctor urgently, you can be seen by one of the doctors on the same day, although this may not necessarily be your usual doctor.

As from 1st April 2004, all patients are registered with the practice and not with specific doctors, but patients may express a preference to see a particular doctor when making an appointment. Where possible, try to see the same doctor throughout one illness so that he or she is familiar with your treatment and progress.  This is particularly important for patients on long-term medication who will be asked to see their usual doctor every so often for review of their case.

REMEMBER, if you are unable to attend your appointment, please contact us so that someone else can be offered your place.

Home Visits

Home visits are reserved for patients who are truly housebound or so incapacitated they cannot be brought to the surgery. Home visits are based on medical need. If you are too unwell to come to the surgery it is important that you telephone for a visit before 10.30am so that the doctor can plan his home visit schedule.

In almost all cases, children can be safely brought to the surgery where we have the best conditions for examination. If you come to the surgery during normal hours you will be seen, treated and if necessary referred more quickly. It would be helpful if you could explain to the receptionist what the problem is, so that the more urgent calls can be seen first.

There is always a doctor on call. If you need a doctor urgently at any time, please telephone the surgery on 0151 526 1121 or telephone NHS Direct for further advice on 0845 4647. For non urgent medical advice please call 111.

Out of Hours

After 6.30pm weekdays and all day at weekends, if you need to see a doctor please contact the Medical Centre on 0151 526 1121. Your call will automatically be transferred to the Out of Hours Service. The Out of Hours Service is provided by NHS Sefton.

If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 1-1-1. Calls to the NHS 111 service are free from both landlines and mobiles.
 
If you have a life-threatening medical emergency please dial 999.

In an Emergency

In acute situations, such as if you are experiencing severe chest pain, sudden disabling breathlessness, collapse or severe injury, please telephone the emergency services on 999 immediately.

For eye-related problems, there is an emergency service in operation at St Paul's Eye Unit which is held Monday to Friday from 9am to 11am or from 2pm to 4pm. For further information telephone 0151 706 3949. St Paul's Eye Unit is located in the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

Patient Notice 

We would like to reassure our patients that there is no prospect of the Parkhaven surgery moving to the Westway Medical Centre site, as reported in the Maghull Champion on 27th January 2016. A complaint has been lodged with the Champion and NHS England regarding this materially misleading and inaccurate article. We apologise for any concerns that may have arisen as a result of the actions of the Champion and NHS England. We were not informed by either agency prior to publication of the article.

GP Published Earnings 

All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.

Average earning calculation for the year ended 31st March 2016 :

The mean earning for GPs working in Westway Medical Centre in the financial year ended 31st March 2016 was £63,795 before deduction of employee's superannuation contributions, tax and national insurance. This is the average pay for the 2 full-time GPs and 4 part-time GPS who worked in the practice for more than 6 months that year.

Named GP Information 

All patients have a named and accountable GP, however they are not necessarily the GP that you usually see.  If you are unsure you can obtain the name of your accountable GP by asking reception next time you are in the surgery or the next time you call or email us.

PLEASE NOTE THERE IS NO NEED TO TELEPHONE THE PRACTICE FOR THIS INFORMATION.

Registering for Online Access

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at a summary of your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. In general this decision will not affect the quality of your care.

To register for these services you will need to come to the surgery in person with photo ID (Passport or Driving License). You will then be asked to fill in a short form outlining which features you wish to access and your responsibilites in doing so.

You will need to think of a password which is unique to you.  This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

A downloadable leaflet is available which provides more information together with a leaflet detailing frequently asked questions

 

A photograph of Westway Medical Centre
Contact Us

Westway Medical Centre
Westway
Maghull
Liverpool
L31 0DJ

Tel: 0151 526 1121

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